The BMW of Medical Billing -HealthTech2Care Podcast with Bert Fernandez
From addressing common RCM challenges to offering innovative solutions, this episode provides valuable insights into the changing world of healthcare operations. If you're looking to improve your practice’s revenue management or discover what sets MBW RCM apart, this podcast is for you.
About Vinod Sankaran & MBW RCM
Vinod Sankaran is the CEO of MBW RCM, a leading provider of revenue cycle management solutions for healthcare providers. With over 15 years of experience, Vinod has successfully led MBW RCM to become a trusted partner for healthcare practices, addressing everything from coding challenges to denial management. Under his leadership, the company has been committed to helping healthcare providers streamline their operations, improve revenue collection, and reduce financial inefficiencies.
At MBW RCM, we believe in delivering tailored services that align with each practice’s specific needs, helping them achieve operational excellence and maximize their financial potential.
Key Insights from the Podcast
1. The Hidden Challenges of RCM: Why Communication is Key
Vinod discusses the everyday challenges healthcare practices face when managing their revenue cycle, including timely filing, denial management, and the vital role of effective communication with insurance providers, patients, and internal teams. When communication barriers exist, delays and denials are inevitable, which can significantly affect a practice’s bottom line.
“When it comes to RCM, communication is everything. Whether it's with your team, your patients, or the insurance providers, breaking down those communication barriers is the key to making sure claims get paid on time and in full.”
- Vinod Sankaran
2. The Power of a Free Practice Analysis
MBW RCM’s free practice analysis is a powerful diagnostic tool that uncovers inefficiencies and identifies missed opportunities within a practice’s billing process. Through this analysis, we assess key areas such as charges vs. payments, open AR, denial trends, and payer patterns to develop a tailored action plan that helps practices recover lost revenue and streamline their operations. This thorough review provides invaluable insights into where improvements can be made.
“Our free practice analysis is more than just a snapshot of a practice’s operations. It’s a roadmap that shows where improvements can be made—whether it’s reducing AR days, fixing coding errors, or improving follow-up with payers.”
- Vinod Sankaran
3. Why MBW RCM is the “BMW” of Medical Billing
Vinod likens MBW RCM to the BMW of medical billing, underscoring the company’s focus on delivering high-quality service, precision, and client satisfaction. This reference highlights the commitment to quality, performance, and client satisfaction that sets MBW RCM apart in the industry.
“We like to think of ourselves as the BMW of medical billing. It’s not just about getting the job done—it’s about getting it done right, with the quality and care our clients expect.”
- Vinod Sankaran
Why MBW RCM is Different: A Client-Centered, Hands-On Approach
At MBW RCM, we stand out because of our personalized, hands-on approach to revenue cycle management. Here’s what makes us unique:
Face-to-Face Client Engagement: We prioritize meeting with our clients in person to foster better communication and deeper relationships. This approach helps us fully understand their needs and create tailored solutions.
Specialized Teams for Every Practice: Our team members are divided by specialty and EMR systems to ensure each practice gets expert attention tailored to its needs.
Dedicated Transition Team: Our transition team ensures a smooth onboarding by documenting every aspect of the process, preventing disruptions and ensuring continuity when there are team changes.
Quality Control: We maintain rigorous quality control procedures, performing random audits to ensure consistent, high-quality results.
Client Success Stories: Real Results, Real Impact
At MBW RCM, we take pride in delivering real results for our clients. For example, one urgent care practice recovered $350,000 in lost revenue after identifying administrative errors in vaccine billing codes. By identifying and correcting these errors, we were able to help them recover substantial revenue that had been overlooked. This is just one example of how we help practices optimize their revenue cycle for long-term success.
How to Get in Touch with MBW RCM
Ready to optimize your practice’s revenue cycle? MBW RCM is here to help you overcome your billing challenges and maximize your financial performance. Here’s how you can get started:
Visit our website: www.mbwrcm.com
Email: Reach out directly to Vinod Sankaran at vinod@mbwrcm.com
LinkedIn: Connect with Vinod Sankaran on LinkedIn
We offer a free practice analysis that gives you a comprehensive look at your current revenue cycle and highlights opportunities for improvement. Let’s connect today and start working towards better financial health for your practice.
